We are spoilt
lot! Specially the middle class in India; we are not rich, but we have the
comfort of a paramilitary army of helpers! We have the maids, the nannies, the
drivers, the milkman, the newspaper boy, the gardener…. The list goes on. I
would not have appreciated them if I had not gone abroad for a couple of years
and learnt how difficult it was to get house help, leave alone the expenses
involved.
Years back
when the children were very young, we were privileged to have a life with a
company provided car and driver, from then on till now the drivers have played
an important part in my learning-about-life process.
The first
time we had a non-Indian driver was when we were in Egypt. They are
astoundingly different from ours. Other than being excellent drivers- manoeuvring
the huge cars in small spaces and going through choc-a-bloc traffic like a hot
knife in butter, they were a part of the family. They looked after our children
like they were their own. They bargained for us at the vegetable market as if
they were saving their own money. They cared for us when we were ill and
celebrated our joy with the same enthusiasm that we did. I always forgot that
they were from a different religion and had different rituals!
How were they
different from our erstwhile drivers? Except for a couple of drivers (We went
through at least ten in ten years), specially the Mumbai ones, the drivers we
have had were always out to swindle us; it could be overtime, or telling that
the traffic police had caught them, or demanding holidays (we Indians have
thirteen festivals in twelve months!). the question of them caring for us or
vice-versa was almost next to nil. There was always a wall of suspicion between
us!
The next type
was the European one. We had a driver to take us through Italy and its beautiful
countryside. He was of course different from either the Indians or the
Egyptians. Extremely elegant, he was like an exalted guide; educated,
articulate and informative. He neither gave us any information about himself nor
asked us for any. Never did he follow us when we went sightseeing or advise us
where to eat or what to buy. In the car however, he was a part of our family;
friendly and humorous. But he had his lines which neither he nor we crossed!
Recently we
had the opportunity of experiencing another set of drivers in the heavenly
kingdom of Bhutan. The driver who was with us throughout the day was also our
unofficial guide. He advised us about meals, regaled us with stories of this
land of Buddha and took care of us in every possible way. Welcomed us with a
smile (however early it was) and bade goodnight with the same smile (however
late it might have been). He drove us to the base of the Tiger’s nest and
climbed all the way up (believe me it is a torturous climb!) and came down
insisting on carrying our backpack and then drove us back to the hotel! He
knew I was in pain and never missed a chance to enquire about my wellbeing! By
the time we left we were friends. What I realised was, they were not too well
off in terms of money, but they were always filled with happiness; they were
satisfied with their lives and grateful for what destiny had given them.
Even the Taxi
drivers had a smile on their face when they ferry you unlike the Uber drivers
in the USA who think they are much superior to you!
We took a small
break in Guwahati before braving the noise and crowd of Mumbai, here
fortunately we had a good driver but being Indian they have their own barricades.
Landing in Mumbai, it was a cultural shock to be harassed by the Uber drivers! They neither have a smile nor an
apology when they are late. In fact they will state their delay in such a way
that you feel guilty that you asked them for a ride!
Could be the
stress and pressure they go through make them this way (I am trying to
empathise!) However it would be wonderful if they could learn that being happy in
spite of adversity is not a crime; that a smile does not cost them a penny; responding
to a thank you with a “Welcome” rather than grunt would not hurt either.
Believe me
they earn triple the amount that a Bhutanese or an Egyptian driver does! Can you blame us for not having a full time driver in Mumbai?