Tuesday, April 30, 2019

Saga of drivers across the world!







We are spoilt lot! Specially the middle class in India; we are not rich, but we have the comfort of a paramilitary army of helpers! We have the maids, the nannies, the drivers, the milkman, the newspaper boy, the gardener…. The list goes on. I would not have appreciated them if I had not gone abroad for a couple of years and learnt how difficult it was to get house help, leave alone the expenses involved.

Years back when the children were very young, we were privileged to have a life with a company provided car and driver, from then on till now the drivers have played an important part in my learning-about-life process.

The first time we had a non-Indian driver was when we were in Egypt. They are astoundingly different from ours. Other than being excellent drivers- manoeuvring the huge cars in small spaces and going through choc-a-bloc traffic like a hot knife in butter, they were a part of the family. They looked after our children like they were their own. They bargained for us at the vegetable market as if they were saving their own money. They cared for us when we were ill and celebrated our joy with the same enthusiasm that we did. I always forgot that they were from a different religion and  had different rituals!

How were they different from our erstwhile drivers? Except for a couple of drivers (We went through at least ten in ten years), specially the Mumbai ones, the drivers we have had were always out to swindle us; it could be overtime, or telling that the traffic police had caught them, or demanding holidays (we Indians have thirteen festivals in twelve months!). the question of them caring for us or vice-versa was almost next to nil. There was always a wall of suspicion between us!


The next type was the European one. We had a driver to take us through Italy and its beautiful countryside. He was of course different from either the Indians or the Egyptians. Extremely elegant, he was like an exalted guide; educated, articulate and informative. He neither gave us any information about himself nor asked us for any. Never did he follow us when we went sightseeing or advise us where to eat or what to buy. In the car however, he was a part of our family; friendly and humorous. But he had his lines which neither he nor we crossed!

Recently we had the opportunity of experiencing another set of drivers in the heavenly kingdom of Bhutan. The driver who was with us throughout the day was also our unofficial guide. He advised us about meals, regaled us with stories of this land of Buddha and took care of us in every possible way. Welcomed us with a smile (however early it was) and bade goodnight with the same smile (however late it might have been). He drove us to the base of the Tiger’s nest and climbed all the way up (believe me it is a torturous climb!) and came down insisting on carrying our backpack and then drove us back to the hotel! He knew I was in pain and never missed a chance to enquire about my wellbeing! By the time we left we were friends. What I realised was, they were not too well off in terms of money, but they were always filled with happiness; they were satisfied with their lives and grateful for what destiny had given them.  

Even the Taxi drivers had a smile on their face when they ferry you unlike the Uber drivers in the USA who think they are much superior to you!

We took a small break in Guwahati before braving the noise and crowd of Mumbai, here fortunately we had a good driver but being Indian they have their own barricades.

Landing in Mumbai, it was a cultural shock to be harassed by the Uber drivers! They neither have a smile nor an apology when they are late. In fact they will state their delay in such a way that you feel guilty that you asked them for a ride!

Could be the stress and pressure they go through make them this way (I am trying to empathise!) However it would be wonderful if they could learn that being happy in spite of adversity is not a crime; that a smile does not cost them a penny; responding to a thank you with a “Welcome” rather than grunt would not hurt either.

Believe me they earn triple the amount that a Bhutanese or an Egyptian driver does! Can you blame us for not having a full time driver in Mumbai?


No comments:

Post a Comment